The People BehindCX Café.
A Dalebrook Media event. Built with the CX community, for the CX community.
CX Café was created because the CX community in South Africa deserved a better kind of event.
Not another large auditorium with back-to-back presentations. Not a networking lunch where the conversations stay surface-level. Something smaller, more deliberate, and built around the kind of honest exchange that only happens when the right people are in the right room.
That is the thinking behind CX Café. And it is the same thinking that has shaped every Dalebrook Media event before it. We just also happen to think it should be enjoyable.
Our café-style events have proven so popular that we decided it was time to create one for the CX community.
My team and I have been working hard to put together something genuinely worth three days of your time. The speaker lineup is one I am personally proud of. Senior practitioners from some of South Africa’s most recognisable organisations, here to have honest conversations about what is actually working in their businesses.
Our goal, as always, is to create an experience that is valuable, memorable, and worth coming back for. We love what we do, and we cannot wait to welcome the CX community to Johannesburg in October.
Dalebrook Media is a South African event and media business with a track record of producing premium, professionally curated B2B conferences that bring senior business communities together around the topics that matter.
Their events are known for the quality of the people in the room, the honesty of the conversations on stage, and a format that respects the time of the senior professionals who attend. The delegate experience is considered from the first invitation to the last session, built around a single belief: that the most valuable thing a conference can give you is not a packed programme, but a room full of people worth talking to.
CX Café has been developed in close collaboration with CX practitioners, business leaders, and industry voices to make sure the programme reflects the real priorities of the people it is built for.
Dalebrook Media events include DataFest, Marketing Café, and Culture Café.
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19 – 21 October 2026 | Houghton Hotel, Johannesburg
Tickets are available now. Prices increase as the event approaches. Not ready to register yet? Download the full agenda first.
