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Put Your Brand in Front of South Africas Senior CX Leadership

CX Café 2026 offers a focused, high-value platform to connect your brand with the leaders shaping customer experience strategy across South Africa’s most recognised organisations.

19 – 21 October 2026 | Houghton Hotel, Johannesburg

Why Sponsor CX Café?

CX Café brings together a maximum of 100 senior CX, operations, digital, and experience leaders from South Africa’s leading organisations across financial services, retail, healthcare, FMCG, and technology. This is not a large trade show where your brand competes for attention across hundreds of stands. It is a curated, intimate event where every interaction is deliberate and every delegate has been selected for their seniority and relevance.

The format is built around conversation. Fireside chats, open roundtables, and peer dialogue mean that delegates are engaged and present throughout the three days — not moving between sessions with their heads down. Sponsor visibility at CX Café is more meaningful than at a standard conference because the room itself is designed for connection, not broadcast.

If your business provides solutions, technology, or services to organisations that take customer experience seriously, this is the room you want to be in.

Who Will Be in the Room

Senior CX Leaders
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Speakers and Practitioners
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Workshop and Conference
0 Days
Financial Services, Retail, Healthcare, FMCG, and Technology
Industries 0

Delegates include: Chief Experience Officers, Chief Customer Officers, Heads of CX, CRM and Insights Leaders, Digital CX Leads, Experience Design and UX Leads, Operations and Commercial Leaders, and Employee Experience professionals.

Sponsorship Packages

Four sponsorship opportunities are available for CX Café 2026. Each package is designed to give your brand meaningful access to the delegates, the programme, and the conversations that matter. Contact us to discuss which package is right for you.

LEAD SPONSORSHIP
1 available
The premier sponsorship opportunity at CX Café 2026. Maximum visibility, exclusive access, and the strongest platform to position your brand as a leader in the customer experience space.

PLATINUM SPONSORSHIP

3 available

A high-visibility platform with dedicated presentation time and structured access to senior delegates across the three days.

GOLD SPONSORSHIP
3 available
A focused engagement opportunity with panel moderation rights and structured access to the delegate community.
SPEAKER EXPERIENCE SPONSOR
1 available
A unique, experiential sponsorship opportunity that puts your brand at the centre of an exclusive speaker engagement — creating a memorable connection with the most influential voices at the event.
* Only contact details of delegates who have opted in to hearing from sponsors will be provided.

Backed by a Proven Track Record

CX Café is a new event. Dalebrook Media is not.

 

Dalebrook Media has been producing premium, professionally curated B2B conferences in South Africa across data, marketing, and culture. Their events are known for attracting senior, engaged audiences and for delivering an experience that sponsors and delegates return to. CX Café has been built on the same foundation.

Dalebrook Media events include DataFest, Marketing Café, and Culture Café.

What Speakers and Sponsors from Past Dalebrook Media Events Have Said

“Dalebrook Media have really created a community, not just an event roster. There is as much connection as there is networking. That balance is rare to find.”

Alex Corin

Head of Growth, GoTyme Bank
Speaker at Marketing Café

“Thank you for curating such an incredible space for marketers.”

Tatiana Ndlovu

Executive Head of Marketing, Nedbank
Speaker at Marketing Café

“The day was filled with high-impact sessions and visionary speakers who brought fresh thinking and tangible real-world perspectives to the stage.”
Zeenat Mayet
Sales Development, Netcore Sponsor at Marketing Café
“Thank you to the incredible team behind Culture Café and to Dalebrook Media for sponsoring a platform that sparks bold, necessary conversations. I walked away inspired and reminded that courageous leadership is a daily practice, not a title.”
Bridget Makhura
Chief People Officer, Clicks Speaker at Culture Café
“The conversations couldn’t have been more real. Thank you for holding the space so intentionally for each and every speaker.”
Kyla-Rei Mulligan
Head: Culture and People, Eden Care Medical Speaker at Culture Café
“Culture Café was nothing short of extraordinary, a truly transformative event.”
Lihle Zama
Employer Branding Lead, Defy Speaker at Culture Café
“An energising convergence of ideas and people. Sharing my work and learning from passionate professionals made it a rewarding experience.”
Charl de Villiers
Machine Learning Lead, Tiko Speaker at DataFest
“Events like this create the space where real impact begins — through shared insight, tough questions, and the spark of collaboration.”
Jaco du Toit
Head of AI/ML and Data Tech and Strategy, Vodacom Speaker at DataFest
“We had the opportunity to share insights, build meaningful connections, and enjoy a few good laughs along the way. Thank you Dalebrook Media for hosting such a well-organised and enjoyable event.”
Ama Kwaw
Sales and Partnerships Manager, cloudandthings.io Sponsor at DataFest
* Only contact details of delegates who have opted in to hearing from sponsors will be provided.

Ready to Discuss a
Sponsorship Package?

Sponsorship opportunities at CX Café 2026 are limited and some packages are exclusive. Complete the enquiry form below and a member of our team will be in touch to discuss the right option for your business.
Carmel Singh
Sponsorship Manager, Dalebrook Media
Prefer to send a message?
Reach out.

Sponsorship Enquiry

Complete the form below and our sponsorship team will be in touch shortly.
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